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350,600 $

Median Base Salary

Combien gagne un Customer Service Specialist faire en Hong Kong ?

Le salaire de base pour un Customer Service Specialist dans Hong Kong est 350,600 $. Aussi connu sous le nom: Customer care agent, Client relations specialist, Customer experience representative, Consumer service specialist.
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350,600 $

Median Base Salary (percentile 50th)

51 observations

Good Confidence

92,700 $ Bonus per year

77,500 $ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: July 8, 2024)

Chart

236100.0 $

Min salary

325200.0 $

Max salary

Gender gap

Male

64%

Female

36%

Unbalanced position

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Responsabilités : • Répondre aux demandes des clients par téléphone, e-mail et chat de manière rapide et professionnelle • Fournir des informations précises sur les produits ou services •Résoudre les problèmes et les plaintes des clients de manière efficace et efficiente •Documenter les interactions et les transactions avec les clients •Collaborer avec d'autres équipes pour garantir la satisfaction des clients Exigences : •Diplôme d'études secondaires ou équivalent • Excellentes compétences en communication et en relations interpersonnelles • Capacité à rester calme et courtois sous pression • Solides capacités de résolution de problèmes et de multitâche • Connaissance des principes et des pratiques du service à la clientèle •Maîtrise de l'utilisation d'un logiciel de gestion de la relation client (CRM) Compétences préférées : •Expérience préalable dans un rôle de service à la clientèle •Connaissance des produits ou services de l'entreprise •Maîtrise d'une langue seconde • Capacité à travailler dans un environnement en évolution rapide • Grand souci du détail et de la précision,

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